PD SMS Manager for WHMCS: configure SMS notifications
PD SMS Manager sends client messages from WHMCS through your chosen SMS provider. Begin with the gateway and mobile-number source before enabling automatic notifications.
What the workflow covers
Templates hold reusable wording, Triggers connect events to those templates, and History records attempts and results. Queue settings, retries and quiet hours determine when queued messages are attempted. A queued message is not confirmation of delivery.
Before you start
Install PD Modules for WHMCS first, connect the account that holds your licence, then install PD SMS Manager from its Store. Allow the administrator role that needs to use it.
Set up your first workflow
- Choose the gateway that matches your provider account, then enter its connection details under Gateways.
- In Settings, choose Where to read the client’s mobile number. If you use a custom field, enter its exact name and check international number formatting.
- Create a short template and use Count segments to check its length. Review Client Preferences, queue behaviour and quiet hours before enabling a trigger.
Check the result
If you make an authorised test to your own number, inspect History for the gateway result. For queued messages, also check the normal WHMCS cron. Do not enable a campaign just to test the connection.
The sender must be usable for the destination through your provider. Message length can use more than one segment, so check the preview rather than counting characters alone.
Explore the module
See the PD SMS Manager for WHMCS module page for the current product details.
SMS Manager setup and everyday task guides
- How to test SMS Manager in WHMCS without sending texts
- How to set the SMS Manager phone-number source in WHMCS
- How to create SMS Manager templates in WHMCS
- How to estimate SMS Manager message segments in WHMCS
- How to send a one-off text with SMS Manager in WHMCS
- How to investigate missing SMS Manager messages in WHMCS
- How to set SMS Manager queues and quiet hours in WHMCS
- How to manage SMS Manager client preferences in WHMCS
- How to choose the default SMS gateway in WHMCS
- What SMS Manager connection tests check in WHMCS
SMS Manager automation and client guides
- How to send invoice texts with SMS Manager in WHMCS
- How to send service-status texts with SMS Manager in WHMCS
- How to send ticket-reply texts with SMS Manager in WHMCS
- How to send account sign-in alerts with SMS Manager in WHMCS
- How to preview and schedule SMS Manager campaigns in WHMCS
- How to cancel a pending SMS Manager campaign in WHMCS
- How to configure SMS Manager staff alerts in WHMCS
- Where clients find SMS Manager message history in WHMCS
- How to migrate existing SMS preferences to SMS Manager in WHMCS
- How to send failed domain-renewal texts with SMS Manager in WHMCS
SMS Manager integration guides
- How to configure an SMS Manager custom HTTP gateway in WHMCS
- How to check custom HTTP SMS success rules in WHMCS
- How to replace custom HTTP SMS gateway headers in WHMCS
- How to set the SMS Manager default sender ID in WHMCS
- How to enable SMS Manager text-message two-factor sign-in in WHMCS
- How a client enables SMS Manager text-message sign-in in WHMCS
- How a staff member enables SMS Manager text-message sign-in in WHMCS
- How to troubleshoot missing SMS Manager sign-in codes in WHMCS
- How to change a WHMCS SMS sign-in phone or recover access
