PD SMS Manager for Blesta: configure SMS notifications
PD SMS Manager sends client messages from Blesta through your chosen SMS provider. Begin with the gateway and mobile-number source before enabling automatic notifications.
What the workflow covers
Templates hold reusable wording, Triggers connect events to those templates, and History records attempts and results. Queue settings, retries and quiet hours determine when queued messages are attempted. A queued message is not confirmation of delivery.
Before you start
Install PD Modules for Blesta first, connect the account that holds your licence, then install PD SMS Manager from its Store. Allow the staff group that needs to use it.
Set up your first workflow
- Choose the gateway that matches your provider account, then enter its connection details under Gateways.
- Use the phone number on the client’s contact in Blesta. In Settings, keep the Phone Number source; selecting a custom-field source does not make the module read a different phone field. Check the effective number and any fallback reported in Health.
- Create a short template and use Count segments to check its length. Review Client Preferences, queue behaviour and quiet hours before enabling a trigger.
Check the result
If you make an authorised test to your own number, inspect History for the gateway result. For queued messages, also check the normal Blesta cron. Do not enable a campaign just to test the connection.
The sender must be usable for the destination through your provider. Message length can use more than one segment, so check the preview rather than counting characters alone.
Explore the module
See the PD SMS Manager for Blesta module page for the current product details.
SMS Manager setup and everyday task guides
- How to test SMS Manager in Blesta without sending texts
- How to set the SMS Manager phone-number source in Blesta
- How to create SMS Manager templates in Blesta
- How to estimate SMS Manager message segments in Blesta
- How to send a one-off text with SMS Manager in Blesta
- How to investigate missing SMS Manager messages in Blesta
- How to set SMS Manager queues and quiet hours in Blesta
- How to manage SMS Manager client preferences in Blesta
- How to choose the default SMS gateway in Blesta
- What SMS Manager connection tests check in Blesta
SMS Manager automation and client guides
- How to send invoice texts with SMS Manager in Blesta
- How to send service-status texts with SMS Manager in Blesta
- How to send ticket-reply texts with SMS Manager in Blesta
- How to send account sign-in alerts with SMS Manager in Blesta
- How to preview and schedule SMS Manager campaigns in Blesta
- How to cancel a pending SMS Manager campaign in Blesta
- How to configure SMS Manager staff alerts in Blesta
- Where clients find SMS Manager message history in Blesta
SMS Manager integration guides
- How to configure an SMS Manager custom HTTP gateway in Blesta
- How to check custom HTTP SMS success rules in Blesta
- How to replace custom HTTP SMS gateway headers in Blesta
- How to set the SMS Manager default sender ID in Blesta
