Prove the retainer is worth paying, automatically, every month
Made and supported by Projektif Digital Ltd. Runs inside PD Modules, the panel every module installs into.
PD Care Reports sends each of your care-plan and managed-hosting customers a branded monthly report of what happened on their service, built automatically from what is already in your WHMCS. Uptime and interruptions, security checks, page speed, tickets handled, upcoming renewals and a short note from you arrive in their inbox every month, whether or not anyone remembered to write it.
Care plans are not lost because the work was not done. They are lost because the customer never saw it. This is for hosts and agencies who sell care plans, retainers or managed hosting and want every customer to see, in plain English, what they are paying for.
The value of the retainer is never invisible. Each report shows the month's uptime, how long any interruption lasted, whether the site passed its security checks, how fast it loads and what you did. The numbers prove the service was running and your note proves you were there.
Built from data you already have. Uptime comes from PD Uptime & Status, security from PD Site Sentinel, speed from Google PageSpeed Insights, tickets and renewals from WHMCS. You do not export anything or paste anything into a template.
Only real data goes in. A section with nothing measured is left out, never padded with a comfortable number. A service that was monitored but not yet checked is not shown as 100%. That is the only reason a customer can trust the sections that are there.
It goes out under your name. Your name, logo, accent colour, opening paragraph and sign-off appear on every report. Leave the name empty and your company name is used.
You stay in control. Automatic sending is off until you have seen a few reports. Until then you can generate and send by hand. Each report has a short note from you added before it goes out.
Reports that cannot embarrass you. A report with no measured data and no note is not sent, and Send every draft tells you how many were skipped and why. A report that has been sent is frozen: its numbers and its note are never rewritten.
PD Care Reports is one paid module with everything included, at £10 per month or £100 per year. There are no tiers to compare.
If your subscription lapses, the reports already produced stay readable and downloadable. Building and sending new ones stops until you renew, and customers can keep viewing their reports until their service is suspended.
No, but the report is much stronger with them — they fill the availability and security sections automatically. Without them you can still send a report with support activity, renewals and your own note. The "What goes in" tab shows exactly which sections are available on your install.
The report is generated but not sent. A report with no measured data and no note is skipped rather than emailed empty, and the send action tells you how many were skipped.
No, deliberately. A sent report is never rewritten underneath the customer: what they read is what stays on record. Regenerating a month touches drafts only.
No. A report stores its numbers at generation time, so it keeps saying what was true that month even after this month's data changes.
Yes — the link in their email carries an unguessable token, which is what makes the email useful. Signed-in customers can also open their own reports from the client area, and only their own. Drafts are never visible to a customer.
Nothing. Google's PageSpeed Insights API is free and the module makes one request per site per month, well inside the free quota. Without a key the section is simply absent.
Because one awkward ticket that sat over a bank holiday weekend would drag an average into a number that misrepresents your normal service. The median is the honest figure.
Generating and sending pause. Reports already sent stay readable and downloadable by their customers — a customer must never lose the record of work you did for them.
Your customers' data stays in your WHMCS. To confirm your licence, the platform sends us four things and nothing else: your licence key, the domain, your server's own IP address and the directory it is installed in — the four values recorded against your licence in your client area. Alongside that we see which module and version you run and whether its licence is healthy, so we can ship compatible updates. We never receive your clients' personal data, your credentials, or the contents of your WHMCS. Crash reports are off unless you turn them on, and a diagnostic report is only ever sent when you send one, after showing you a preview you can edit.
WHMCS 9 or later, on PHP 8.2 or later. It installs alongside whatever else you run — it adds its own tables and templates rather than modifying WHMCS files, so it does not collide with other vendors' modules or with a customised theme. Uninstalling removes its own tables and settings and leaves no orphans behind.
Monitors that create themselves — every service you provision is watched from the moment it goes live
Watch your customers' websites from the outside, the way an attacker would
Rich client, service & domain notes with reminders
Generate, store and securely hand off passwords — with one-time links and a health check
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PD Hosting is the trading name of Projektif Digital Ltd, registered in England and Wales, company number 12482555.
