30 Day Money-Back Policy
At PD Hosting, we offer a 30-day Money Back on all of our web hosting services except Dedicated Servers and licensed addons. Under this policy, if you are not happy with the hosting service or support you are receiving, you can claim a full refund within the first 30 days.
To request money back under this guarantee Customers must first cancel their plan in client area and then email to support within the first 30 days of opening their hosting plan.
We also have Anytime Money Back policy which allows you to claim partial refund after initial 30 days of order. After the initial 30 days period, even if you have prepaid for 24 months, you can still request a refund for unused portion of your contract. The refund amount will be calculated by the contract length, minus the number of months used, less any additional services or over-usage and domain costs. Domain Registration fees are non-refundable as per our Terms and Conditions.
Yearly and monthly Weebly site builder plans are only eligible for a refund if the plan is cancelled within the first 7 days.
The promotional price is for the first term only and plans renew at the regular rate.
Your satisfaction is our top priority and we're confident you'll be pleased with our services.
Still, if you try us and decide your account does not sufficiently meet your needs, you can cancel within 30 days for a refund as follows.
If you cancel within 30 days you receive a full refund on your hosting service only.
The money-back guarantee does not apply to most add-on products, such as domains, given the unique nature of their costs.
If you cancel within 30 days and your plan includes a free domain, PD Hosting will deduct a non-refundable domain fee from your refund.
This not only covers our costs, but ensures that you won't lose your domain name. You may transfer it to another registrar or simply point it elsewhere at your convenience.
Please note newly registered domains cannot be transferred to another registrar during the first 60 days of the registration period. You retain ownership of your domain until the end of its registration period unless you renew it.
PD Hosting does not offer any refunds for cancellations that occur after 30 days.
Note: Refunds will not be eligible for any account that is terminated due to violation of our acceptable usage policy and terms of service.