PD AWS SNS for WHMCS: configure SMS notifications
PD AWS SNS sends client messages from WHMCS through Amazon SNS. Begin with the gateway and mobile-number source before enabling automatic notifications.
What the workflow covers
Templates hold reusable wording, Triggers connect events to those templates, and History records attempts and results. Queue settings, retries and quiet hours determine when queued messages are attempted. A queued message is not confirmation of delivery.
Before you start
Install PD Modules for WHMCS first, connect the account that holds your licence, then install PD AWS SNS from its Store. Allow the administrator role that needs to use it.
Set up your first workflow
- Prepare an AWS account with SMS access in the intended region and credentials permitted to publish SMS, then add the Amazon SNS gateway.
- In Settings, choose Where to read the client’s mobile number. If you use a custom field, enter its exact name and check international number formatting.
- Create a short template and use Count segments to check its length. Review Client Preferences, queue behaviour and quiet hours before enabling a trigger.
Check the result
If you make an authorised test to your own number, inspect History for the gateway result. For queued messages, also check the normal WHMCS cron. Do not enable a campaign just to test the connection.
The sender must be usable for the destination through your provider. Message length can use more than one segment, so check the preview rather than counting characters alone.
Explore the module
See the PD AWS SNS for WHMCS module page for the current product details.
AWS SNS task guides
- How to connect Amazon SNS to WHMCS with PD AWS SNS
- How to test PD AWS SNS in WHMCS without sending an SMS
- How to choose the SMS phone-number source in WHMCS
- How to create SMS templates and merge fields in WHMCS
- How to check SMS length and Unicode segments in WHMCS
- How to send a one-off SMS from WHMCS with PD AWS SNS
- How to investigate missing SMS messages in WHMCS
- How to configure the SMS queue and quiet hours in WHMCS
- How to configure client SMS preferences in WHMCS
AWS SNS automation and client guides
- How to send invoice SMS notifications in WHMCS with Amazon SNS
- How to send service activation and suspension SMS in WHMCS
- How to notify clients by SMS when staff reply to a ticket in WHMCS
- How to send client account sign-in SMS notifications in WHMCS
- How to preview and schedule an SMS campaign in WHMCS
- How to cancel a pending SMS campaign in WHMCS
- How to configure staff SMS alerts in WHMCS with PD AWS SNS
- Where clients find their SMS history and preferences in WHMCS
- How to configure an Amazon SNS sender ID or origination number in WHMCS
- How to carry existing SMS preferences into PD AWS SNS in WHMCS
