PD Twilio SMS for WHMCS: configure SMS notifications
PD Twilio SMS sends client messages from WHMCS through Twilio. Begin with the gateway and mobile-number source before enabling automatic notifications.
What the workflow covers
Templates hold reusable wording, Triggers connect events to those templates, and History records attempts and results. Queue settings, retries and quiet hours determine when queued messages are attempted. A queued message is not confirmation of delivery.
Before you start
Install PD Modules for WHMCS first, connect the account that holds your licence, then install PD Twilio SMS from its Store. Allow the administrator role that needs to use it.
Set up your first workflow
- Prepare your Twilio account credentials and a sending identity enabled for SMS, then add the Twilio gateway with its account details and sender.
- In Settings, choose Where to read the client’s mobile number. If you use a custom field, enter its exact name and check international number formatting.
- Create a short template and use Count segments to check its length. Review Client Preferences, queue behaviour and quiet hours before enabling a trigger.
Check the result
If you make an authorised test to your own number, inspect History for the gateway result. For queued messages, also check the normal WHMCS cron. Do not enable a campaign just to test the connection.
The sender must be usable for the destination through your provider. Message length can use more than one segment, so check the preview rather than counting characters alone.
Explore the module
See the PD Twilio SMS for WHMCS module page for the current product details.
Twilio SMS gateway guides
- How to connect Twilio to WHMCS with PD Twilio SMS
- What the Twilio connection test checks in WHMCS
- How to choose the Twilio From sender in WHMCS
- How to replace a Twilio API key in WHMCS without changing other gateways
- How to test PD Twilio SMS in WHMCS without sending texts
- How to troubleshoot missing Twilio SMS messages in WHMCS
Twilio SMS everyday task guides
- How to set the mobile-number source for Twilio SMS in WHMCS
- How to create PD Twilio SMS templates in WHMCS
- How to estimate Twilio SMS segments in WHMCS
- How to send a one-off SMS from WHMCS with PD Twilio SMS
- How to set queues and quiet hours for Twilio SMS in WHMCS
- How to manage client preferences for Twilio SMS in WHMCS
Twilio SMS automation and client guides
- How to send Twilio invoice SMS notifications in WHMCS
- How to send service-status texts with Twilio in WHMCS
- How to send Twilio ticket-reply notifications in WHMCS
- How to send Twilio account sign-in alerts in WHMCS
- How to preview and schedule Twilio SMS campaigns in WHMCS
- How to cancel a Twilio SMS campaign in WHMCS
- How to set up Twilio staff SMS alerts in WHMCS
- Where clients find Twilio SMS history in WHMCS
- How to migrate SMS preferences to PD Twilio SMS in WHMCS
- How to send Twilio SMS for failed domain renewals in WHMCS
