PD Plesk DNS connects Plesk DNS to WHMCS, giving staff a zone-management view and customers access to the DNS records of their own domains.

What you can use it for

Use the module to keep routine DNS record changes in the client portal. The record editor presents fields appropriate to the record type: an address record and a mail-exchange record do not ask for the same information. Staff control which zones each customer can manage.

Before you start

Install PD Modules for WHMCS first, connect the account that holds your licence, then install PD Plesk DNS from its Store. Allow the administrator role that needs to use it.

Prepare access to the Plesk server that hosts the zones. Confirm the Plesk server and the zones assigned to it before enabling client access. A zone in an admin list is not evidence that the domain is delegated to it.

Connect the provider and review a zone

1. Open the module’s provider configuration and add the prepared connection. Keep provider credentials in the connection settings, rather than in a client note.
2. Review a zone you recognise. Confirm its owner and the existing records before assigning customer access.
3. Configure the relevant zone limits and any record template you intend to use. Read the template before applying it to an existing zone.
4. Check the customer’s Manage DNS view and confirm it shows the intended domain. The customer should manage their own zones, not the provider account.

Check the result

Compare a known record with the authoritative zone and confirm the domain’s nameserver delegation. After an approved record change, allow for DNS caching when checking the public answer. If a zone is missing, check the provider connection and zone assignment before recreating it.

Explore the module

See the PD Plesk DNS for WHMCS module page for the current product details.

Plesk DNS task guides

• Point a website with Plesk DNS A, AAAA and CNAME records in WHMCS
• Set Plesk DNS MX records for email delivery in WHMCS
• Add a domain-verification TXT record in Plesk DNS through WHMCS
• Publish SPF, DKIM and DMARC records with Plesk DNS in WHMCS
• Create and apply reusable Plesk DNS record templates in WHMCS
• Set customer Plesk DNS zone and record allowances in WHMCS
• Configure Plesk DNS customer and job notifications in WHMCS
• Add an existing Plesk domain to DNS management in WHMCS
• Give clients access to Plesk DNS in WHMCS
• Import or export Plesk DNS records through WHMCS
• Take and check Plesk DNS backups in WHMCS
• Restore records in an existing Plesk DNS zone from WHMCS
• Recover Plesk DNS after a domain was removed in WHMCS
• Create a scoped PD Plesk DNS automation token in WHMCS
• Automatically bind existing Plesk DNS zones in WHMCS
• Connect Plesk DNS to WHMCS with an XML API secret key
• Rotate the Plesk XML API secret key used by WHMCS
• Find missing Plesk domains and DNS zones in WHMCS
• Understand Plesk DNS TTL changes in WHMCS
• Manage DNSSEC in Plesk alongside DNS records in WHMCS
• Troubleshoot Plesk DNS management in WHMCS
• Create a Plesk website redirect from WHMCS
• Forward one Plesk email address from WHMCS
• Send unmatched Plesk recipients to a catch-all mailbox from WHMCS
• Remove a Plesk URL or email forward from WHMCS