PD Email Deliverability reads the DNS records behind your customers’ email and turns configuration problems into findings you can act on. It does not change DNS automatically. For certain suggestions, a matched PD DNS zone can offer a confirmed TXT-record addition. Review the actual target zone, existing records and intended policy before using that action.

What the workflow covers

The checks cover email-authentication records such as SPF, DKIM and DMARC. DKIM requires the right selector name: a record not found at the selectors you supplied does not prove that the domain has no DKIM record.

Before you start

Install PD Modules for WHMCS first, connect the account that holds your licence, then install PD Email Deliverability from its Store. Allow the administrator role that needs to use it.

Set up your first workflow

1. Open Deliverability → Settings and choose whether to check hosting-service domains, registered domains or both.
2. Enter the DKIM selectors used by the mail systems you support. Review how monitoring-only DMARC policies and domains that do not send mail should be reported.
3. Run a domain check, read the finding and confirm the correct record with the service that sends that domain’s email before changing DNS.

Check the result

Re-check the domain after an approved DNS change. Review the new finding rather than assuming a published record has already reached every resolver.

A good DNS result is useful evidence about configuration; it is not a promise that every message will reach the inbox.

Explore the module

See the PD Email Deliverability for WHMCS module page for the current product details.

Email DNS diagnostic task guides

• How to choose domains and schedule PD Email Deliverability checks in WHMCS
• How to configure DKIM selectors in PD Email Deliverability in WHMCS
• How to review SPF findings in PD Email Deliverability in WHMCS
• How to interpret DMARC findings in PD Email Deliverability in WHMCS
• How to read grades and No mail in PD Email Deliverability in WHMCS
• How to recheck a domain after an email DNS change in WHMCS
• How to review a suggested email DNS record before publishing in WHMCS
• How to accept and revisit email deliverability findings in WHMCS
• How to configure PD Email Deliverability change emails in WHMCS