Configure a MariaDB database product in WHMCS
Define the database a customer should receive through PD AWS MariaDB. Connect AWS first, then configure a new product before offering it for sale. MariaDB uses Amazon RDS; Lightsail managed databases are not a MariaDB alternative in this module.
Set the offering defaults
- Open System Settings → Products/Services → Products/Services and create a product in the intended group.
- Choose the Other product type.
- On Module Settings, select PD AWS MariaDB and the intended server group.
- Set Backing service to Amazon RDS and review region, plan, MariaDB version, storage and public access.
- Review the customer controls and set the intended pricing.
- Set Automatically setup the product explicitly if automatic provisioning is wanted, such as when the first payment is received, then save.
Choose the intended region and a suitable instance class together. Check the engine version and storage available for that combination, rather than treating a saved example as current AWS availability.
Review customer choices
Open PD Modules → PD AWS MariaDB → Products and locate the saved product. Generate options creates the module’s configurable-option group. Review choices and prices under System Settings → Products/Services → Configurable Options; the product’s own Configurable Options tab assigns groups.
Read confirmations before rebuilding. Rebuild from AWS resets generated prices to defaults. Visibility changes preserve prices, but this does not establish that a hidden selection on an existing order will be discarded. Review the actual accepted service values as well as the form’s visible choices.
Check the first service
A paid or Active billing record is not proof that a working database exists. Inspect Clients & Databases and Activity, then compare the recorded operation with the database state in your own AWS account. Confirm the intended region and wait for AWS availability. Your hosting team should check that the displayed connection details work. If details are missing or the module and AWS disagree, record that discrepancy before requesting another creation.
Use your normal controlled first-service test after checking AWS charges and network access. Keep the original service record while investigating a failure.
See the PD AWS MariaDB WHMCS guide for related tasks, or explore PD AWS MariaDB.