PD Agreements for WHMCS and Blesta

PD Agreements is available for WHMCS (8.13 or later) and Blesta (6.0 or later). Each has its own page with the screenshots, requirements and price for that system. A module is added to the PD Modules licence of the installation it runs on, so a WHMCS installation and a Blesta installation each hold their own licence.

In most jurisdictions an electronic signature is capable of being binding, and what decides a dispute is the evidence that a specific person accepted a specific text at a specific time — which is exactly what is stored: the version, a fingerprint of the wording, the date and time, the IP address and browser, and the signature itself. Whether a particular method suits your contract type and country is a question for your legal adviser.

No, deliberately — the value of the record is that the text cannot be changed after the fact. Edit and publish again: you get a new version, and version history shows what changed and when.

Only if you choose that. By default an unsigned customer can still pay invoices and open tickets, so you never block a customer from paying you. You can tighten it to "nothing until signed" or loosen it to "everything except placing new orders". Logging out and password reset are always available.

No. PD Agreements makes no outbound calls. Agreements, signatures and evidence records live in your own WHMCS or Blesta database, and the evidence PDF is generated on your server using the PDF engine already bundled with WHMCS or Blesta.

Yes — by default they see their signed agreements in their client area and can download the same evidence PDF you can. You can turn that off in Settings.

You can revoke one, which records the reason and the time and asks the customer to sign again. You cannot delete it, because a record you can quietly remove is not evidence. Deleting an agreement removes it from your list and stops anyone being asked, but every signature keeps its evidence record, with the exact text that was signed.

Your customers are never locked out — the signing surfaces keep working and everything you have already collected stays readable and downloadable. Authoring new agreements and chasing signatures is what pauses until the licence is active again.

Nothing beyond the module subscription. PD Agreements runs entirely inside your WHMCS or Blesta and does not connect to a paid third-party service, so there is no usage bill, no per-message or per-GB charge, and no metered anything.

Yes. The agreement scrolls from the keyboard, the signature pad is labelled for screen readers, and a customer who cannot draw a signature can choose to type their name instead. The record shows the method actually used.

Yes. Download the signatures or the audit log as a CSV for any period. A drawn signature appears as yes or no rather than the image, and the IP address and browser columns are left out when you have turned that recording off.

Yes. In the agreement, under "Except these customers", pick the add-ons, products, product groups or client groups to leave out. A customer who has any of them is not asked, whatever else you targeted, including an agreement for everyone. It is checked every time, so when a customer buys the add-on they stop being asked with nothing for you to remove, and if they lose it they are asked again. Signatures already collected are kept.

Yes. Open the agreement and press Remove beside the client in the list of clients asked by name, or press Remove on their page in your admin area. They are no longer asked because they were named, and anything they already signed is kept. If your targeting still reaches them they are still asked, and the screen tells you so.