Point a website with DirectAdmin DNS A, AAAA and CNAME records in WHMCS

Skip to main content
Print

Point a website with DirectAdmin DNS A, AAAA and CNAME records in WHMCS

Use the type-aware record editor in PD DirectAdmin DNS to connect a hostname to the destination supplied by your web host. DNS points visitors towards a service; it does not configure the site’s virtual host, HTTPS certificate or application.

Choose the appropriate record

Use A for an IPv4 address, AAAA for an IPv6 address and CNAME for a hostname alias. Use only destinations supplied for this website. A CNAME target is a hostname, not a full web URL, and cannot coexist with ordinary records at the same name.

Add or change the intended value

  1. Open DirectAdmin DNS → Zones, select the zone and review the existing name/type records.
  2. Choose Add record, or Edit on the exact existing row.
  3. Select A, AAAA or CNAME and enter the intended name and address or target.
  4. Review the TTL and save.
  5. Read back the entire record set, not just the changed row.

Review the actual TTL reported by the server; the released module does not send a requested per-record TTL with its writes. Adding another A or AAAA value can leave both destinations answering; use an intentional edit/removal when replacing an old address. Check IPv6 too if only some visitors reach the wrong server.

Verify DNS and the service separately

Compare the domain’s delegated nameservers with the server hosting this zone. Check authoritative answers first, then allow for previous cached answers to expire. Open the actual website and check HTTPS independently.

If the record saved but the website is wrong, preserve the hostname, expected destination and redacted result rather than recreating the zone. See the delegation guide when the intended DirectAdmin DNS zone is not authoritative.

Verify the saved change

Read back the actual server values after saving. An edit adds the new value before removing the old one, so a failed removal can leave both values present. A requested TTL is not sent by this version of the module; see the TTL guide before relying on a TTL change.

See the PD DirectAdmin DNS WHMCS guide for related tasks, or explore the module.

Table of Contents

Get your website online with PD Hosting

UK hosting, domains and support from a real team. From a first site to a full server.

Terms and Conditions  ·  Privacy Policy

PD Hosting is the trading name of Projektif Digital Ltd, registered in England and Wales, company number 12482555.

PD Hosting
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.