Use the type-aware record editor in PD cPanel DNS to connect a hostname to the destination supplied by your web host. DNS points visitors towards a service; it does not configure the site’s virtual host, HTTPS certificate or application.

Choose the appropriate record

Use A for an IPv4 address, AAAA for an IPv6 address and CNAME for a hostname alias. Use only destinations supplied for this website. A CNAME target is a hostname, not a full web URL, and cannot coexist with ordinary records at the same name.

Add or change the intended value

1. Open cPanel DNS → Zones, select the zone and review the existing name/type records.
2. Choose Add record, or Edit on the exact existing row.
3. Select A, AAAA or CNAME and enter the intended name and address or target.
4. Review the TTL and save.
5. Read back the entire record set, not just the changed row.

Review the saved TTLs and keep values for the same DNS record set consistent. Adding another A or AAAA value can leave both destinations answering; use an intentional edit/removal when replacing an old address. Check IPv6 too if only some visitors reach the wrong server.

Verify DNS and the service separately

Compare the domain’s delegated nameservers with the server hosting this zone. Check authoritative answers first, then allow for previous cached answers to expire. Open the actual website and check HTTPS independently.

If the record saved but the website is wrong, preserve the hostname, expected destination and redacted result rather than recreating the zone. See the delegation guide when the intended cPanel DNS zone is not authoritative.

See the PD cPanel DNS Blesta guide for related tasks, or explore the module.